Frequently
Asked Questions

Frequently
Asked
Questions

What is SOLID?

SOLID is a combination of hands-on maintenance over-the-air (Remote Service) or in person and automated monitoring & maintenance tools. We use “our automated monitoring & maintenance service” to detect vulnerabilities in your business IT, then our engineers can fix the problem remotely or contact you to schedule an appointment. This brings down the time and cost of repairs significantly. If you would like an engineer to solve your problem, that is fine too!

Is SOLID "safe and secure"?

SOLID remote services and automated monitoring & maintenance are both private systems that are totally secure and safe. They can service any of your servers or workstations.

How much does SOLID Cost?

There is a wide range of combinations of automated monitoring & maintenance, remotes services, and in-person services. Please get in touch and let us know about your business so we can give you a quick free quote. There’s no obligation to use all of these services, you can pick and choose whatever you need.

Where is Computer Direct Outlet Located?

We are located in Greeville South Carolina.
Our address is:
2382 Laurens Rd
Greenville, SC 29607

Phone:
864-288-8680
864-288-8507

Am I in the service area?

For remote and automated service, yes! We can work with you no matter where you are. If you need in-person service, there is no extra charge if you are within 30 minutes of drive time from our headquarters. Beyond that, we do charge a travel distance fee.

What is SOLID?

SOLID is a combination of hands-on maintenance over-the-air (Remote Service) or in person and automated monitoring & maintenance tools. We use “our automated monitoring & maintenance service” to detect vulnerabilities in your business IT, then our engineers can fix the problem remotely or contact you to schedule an appointment. This brings down the time and cost of repairs significantly. If you would like an engineer to solve your problem, that is fine too!

Is SOLID "safe and secure"?

SOLID remote services and automated monitoring & maintenance are both private systems that are totally secure and safe. They can service any of your servers or workstations.

How much does SOLID Cost?

There is a wide range of combinations of automated monitoring & maintenance, remotes services, and in-person services. Please get in touch and let us know about your business so we can give you a quick free quote. There’s no obligation to use all of these services, you can pick and choose whatever you need.

Where is Computer Direct Outlet Located?

We are located in Greeville South Carolina.
Our address is:
2382 Laurens Rd
Greenville, SC 29607

Phone:
864-288-8680
864-288-8507

Am I in the service area?

For remote and automated service, yes! We can work with you no matter where you are. If you need in-person service, there is no extra charge if you are within 30 minutes of drive time from our headquarters. Beyond that, we do charge a travel distance fee.

Give Us A Shot

We’re confident we’ve developed a service you’ll love.
Get an assessment of your network and a month
of automated maintenance, completely free.

Give Us A Shot

We’re confident we’ve developed a service you’ll love.
Get an assessment of your network and a month of automated maintenance, completely free.